Table of Contents

📋 Table of Contents #

1. Introduction
2. Data Controller Information
3. Information We Collect
4. Data Processing Purposes
5. Legal Processing Basis
6. Data Retention Periods
7. Information Sharing & International Transfers
8. Security Measures
9. User Rights & Controls
10. Cookies & Tracking Technologies
11. Privacy Policy Updates

1. Introduction #

AISEOmatic maintains an unwavering commitment to safeguarding your personal information and honoring your privacy rights. This comprehensive privacy policy details our practices regarding the collection, utilization, storage, and protection of your data in full compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Swiss data protection legislation.

Our Commitment:

Transparent data practices
Minimal data collection
User rights respect
Regulatory compliance
Security-first approach

2. Data Controller Information #

Entity Details:

Organization Name: AISEOmatic
Contact Email: contact@aiseomatic.com
Data Protection Inquiries: contact@aiseomatic.com

Jurisdictional Compliance:

EU General Data Protection Regulation (GDPR)
Swiss Federal Data Protection Act
International privacy standards

3. Information We Collect #

Minimal Data Collection Principle:

We collect only information essential for plugin functionality and service enhancement:

Technical Information #

WordPress installation version
Server configuration details
System error logs and diagnostics
IP address (exclusively for security monitoring and anti-piracy enforcement)
Plugin performance metrics
Browser and device information

License Management Data #

Activation key and license identifier
Purchase transaction date
Billing information (processed by secure payment providers)
Domain authorization details
License status and renewal dates

Customer Support Information #

Email correspondence and communications
Support ticket submissions and content
Contact form entries and inquiries
Live chat transcripts (when applicable)
Technical assistance requests

Data We Do NOT Collect:

Sensitive personal characteristics (ethnic origin, political opinions, religious beliefs)
Health-related information
Biometric or genetic data
Financial account access credentials
Content of your website pages or posts
End-user visitor information from your site

4. Data Processing Purposes #

Authorized Usage:

Your information is processed exclusively for:

Operational Purposes #

Ensuring proper AISEOmatic plugin functionality
Maintaining system stability and performance
Delivering core features and capabilities
Processing plugin updates and patches

License Administration #

Verifying license authenticity and validity
Managing activation and deactivation
Tracking authorized domain usage
Processing renewals and upgrades

Customer Support #

Providing technical assistance and troubleshooting
Responding to inquiries and questions
Resolving reported issues
Delivering customer service excellence

Service Improvement #

Analyzing performance metrics for optimization
Identifying and resolving bugs
Developing new features based on usage patterns
Enhancing user experience

Security & Compliance #

Detecting and preventing fraudulent activities
Identifying piracy and unauthorized usage
Protecting against security threats
Enforcing license terms and conditions

5. Legal Processing Basis #

GDPR-Compliant Foundations:

Our data processing activities are grounded in:

Contractual Performance #

Fulfillment of software license agreement
Delivery of purchased plugin functionality
Execution of terms of service

Legitimate Business Interests #

Service security and integrity maintenance
Fraud prevention and detection
Business operations optimization
Protection of intellectual property rights

Newsletter subscriptions (opt-in)
Marketing communications (explicit consent)
Optional feature participation
Analytics and improvement programs

Legal Obligations #

Tax and accounting compliance
Legal record-keeping requirements
Law enforcement cooperation (when legally mandated)

6. Data Retention Periods #

Time-Limited Storage:

Technical Data #

Retention Period: Maximum 12 months
Purpose: System optimization and troubleshooting
Deletion: Automatic after retention period

Financial Records #

Retention Period: 10 years
Purpose: Legal accounting obligations
Compliance: Tax law requirements

Support Communications #

Retention Period: 2 years post-final interaction
Purpose: Service quality and continuity
Deletion: Automated archival after period

License Information #

Retention Period: Duration of active license plus 2 years
Purpose: Validation and renewal processing
Deletion: Upon request after license expiration

No Commercial Data Sales:

We categorically do not sell, rent, lease, or commercially exploit your personal information.

Technical Service Providers:

Secure hosting infrastructure providers
Email delivery services (encrypted communications)
Payment processing partners (PCI-DSS compliant)
Analytics platforms (anonymized data only)

Legal Requirements:

Competent legal authorities when legally obligated
Law enforcement pursuant to valid legal process
Regulatory bodies as required by law

International Data Transfers #

EEA Data Protection:

No transfers outside European Economic Area without appropriate safeguards
Standard Contractual Clauses (SCCs) when transfers necessary
Adequacy decisions compliance
Data subject rights preservation

Transfer Safeguards:

Encryption in transit and at rest
Contractual data protection obligations
Regular security assessments
Compliance monitoring

8. Security Measures #

Comprehensive Protection Infrastructure:

Technical Security #

Server Protection: Enterprise-grade firewalls with continuous 24/7 monitoring
Encryption: SSL/TLS encryption for all data transmissions
Access Control: Multi-factor authentication and role-based access
Network Security: Intrusion detection and prevention systems

Operational Security #

Data Backups: Regular automated backups with redundancy
Disaster Recovery: Comprehensive recovery procedures
Incident Response: Dedicated security incident protocols
Vulnerability Management: Regular security audits and penetration testing

Administrative Security #

Personnel Training: Regular security awareness programs
Access Restrictions: Strictly limited to authorized personnel
Confidentiality Agreements: Binding NDAs for all staff
Audit Trails: Comprehensive logging of data access

Physical Security #

Data Center Security: Tier 3+ certified facilities
Environmental Controls: Temperature and humidity monitoring
Surveillance: 24/7 video monitoring
Access Restrictions: Biometric and multi-factor access control

9. User Rights & Controls #

GDPR-Guaranteed Rights:

Right of Access #

Request comprehensive list of personal data we maintain
Obtain copies of data in human-readable format
Understand data processing purposes and legal basis

Right to Rectification #

Correct inaccurate personal information
Complete incomplete data records
Update outdated information

Right to Erasure (“Right to be Forgotten”) #

Request deletion of personal data
Remove data no longer necessary for original purpose
Withdraw previously granted consent

Right to Restriction #

Limit data processing in specific circumstances
Temporarily suspend processing pending verification
Object to processing while contesting accuracy

Right to Data Portability #

Receive personal data in structured, machine-readable format
Transmit data to another service provider
Obtain data in commonly used electronic format

Right to Object #

Refuse certain data processing activities
Opt-out of marketing communications
Object to processing based on legitimate interests

Automated Decision-Making Rights #

Request human review of automated decisions
Express viewpoint on automated processing
Contest automated decisions

Exercising Your Rights:

Contact: contact@aiseomatic.com

Response Timeline: Within 30 days of verified request

Verification: Identity verification required for security

Free of Charge: No fees for legitimate requests

10. Cookies & Tracking Technologies #

Privacy-Respectful Approach:

No Advertising Cookies #

AISEOmatic does not deploy advertising cookies or third-party marketing trackers.

Essential Technical Cookies #

WordPress Administrator Session:

Purpose: Maintain authenticated admin session
Duration: Session-based (expires on logout)
Type: Strictly necessary

Plugin Configuration:

Purpose: Store user preferences and settings
Duration: Persistent (until manually cleared)
Type: Functional

Optional Analytics #

User consent required before activation
Anonymized data collection only
Opt-out available at any time
GDPR-compliant implementation

Cookie Control: Users can manage cookies through browser settings or plugin preferences panel.

11. Privacy Policy Updates #

Change Management:

This privacy policy may be revised periodically to reflect:

Regulatory requirement changes
New feature implementations
Service enhancements
Industry best practice evolution

Notification Process:

Material changes communicated via email
Updated policy posted on official website
Version date clearly indicated
Archive of previous versions available

User Responsibility: Regular policy review recommended to stay informed of current practices.

Contact & Data Protection #

Privacy Inquiries: contact@aiseomatic.com

Data Subject Requests: contact@aiseomatic.com

Security Concerns: contact@aiseomatic.com

Response Commitment: All inquiries addressed within 48-72 hours

Last Updated: December 13, 2025

Policy Version: 2.0

This privacy policy constitutes a legally binding agreement between AISEOmatic and users regarding personal data processing. By using AISEOmatic, you acknowledge having read, understood, and agreed to this privacy policy in its entirety.

Privacy Policy & GDPR Compliance — AISEOmatic #