Table of Contents

📋 Table of Contents
1. Introduction
2. Data Controller
3. Information We Collect
4. How We Use Your Information
5. Legal Basis for Processing
6. Data Retention
7. Data Sharing
- Trusted Service Providers
- Legal Authorities
8. International Data Transfers
9. Data Security
10. Your GDPR Rights
11. Cookies
12. Changes to this Policy
Contact Information

1. Introduction #

AISEOmatic maintains a firm commitment to respecting user privacy and safeguarding personal information. This Privacy Policy outlines our practices for collecting, utilizing, and protecting your data in full accordance with the General Data Protection Regulation (GDPR – EU 2016/679), Swiss federal data protection legislation, and other relevant international privacy regulations.

By accessing our plugin, utilizing our services, or visiting our website, you acknowledge and accept the terms detailed in this Privacy Policy.

Our Privacy Principles:

Minimal data collection
Transparent processing
User control and rights
Security-first approach
Regulatory compliance

2. Data Controller #

Organization: AISEOmatic

Contact Email: contact@aiseomatic.com

Data Protection Inquiries: contact@aiseomatic.com

Regulatory Compliance:

EU General Data Protection Regulation (GDPR)
Swiss Federal Data Protection Act
International privacy frameworks

3. Information We Collect #

Minimal Collection Principle:

We gather only essential data required for service operation and enhancement.

a) Technical Information #

System Data:

WordPress installation version and configuration
Plugin settings and parameters
Server environment specifications
System diagnostics and performance metrics

Security Data:

IP address (utilized exclusively for security monitoring, license validation, and anti-piracy enforcement)
Access logs and authentication records
Security event tracking

b) Licensing & Billing Information #

Purchase Records:

Transaction details and purchase date
Product version acquired
License tier and specifications

License Management:

Activation key and unique identifier
Domain authorization records
License status and renewal data

Financial Information:

Payment and billing records (stored with bank-grade security)
Transaction history
Invoice details

c) Support Information #

Communication Records:

Email correspondence and support tickets
Live chat transcripts
Contact form submissions and inquiries
Technical assistance requests

Excluded Data:

We categorically do not collect sensitive personal information including:

Health-related data
Political opinions or affiliations
Religious or philosophical beliefs
Trade union membership
Biometric or genetic information

4. How We Use Your Information #

Authorized Processing Activities:

Your data supports the following purposes:

License Administration #

Verifying license authenticity and validity
Managing activation and deactivation processes
Tracking authorized installations
Processing renewals and upgrades

Technical Support Delivery #

Providing customer assistance and troubleshooting
Responding to technical inquiries
Resolving reported issues
Maintaining support quality

Service Enhancement #

Optimizing plugin performance and functionality
Identifying and resolving technical issues
Developing new features and improvements
Enhancing user experience

Security & Fraud Prevention #

Detecting and preventing fraudulent activities
Identifying unauthorized usage and piracy
Protecting against security threats
Enforcing license compliance

Legal Compliance #

Fulfilling regulatory obligations
Maintaining required records
Responding to lawful requests
Protecting legal rights

5. Legal Basis for Processing #

GDPR-Compliant Foundations:

Our data processing relies on:

Contractual Necessity #

Fulfillment of license agreement obligations
Delivery of purchased services
Execution of terms and conditions

Legitimate Business Interest #

Service security and integrity protection
Fraud detection and prevention
Business operations optimization
Intellectual property protection

Marketing communications (explicit opt-in required)
Newsletter subscriptions
Optional analytics participation
Non-essential feature activation

Legal Obligation #

Tax and accounting compliance
Regulatory reporting requirements
Law enforcement cooperation when legally mandated

6. Data Retention #

Time-Limited Storage Policies:

Technical Logs #

Retention Duration: Maximum 12 months
Purpose: System optimization and security monitoring
Disposal: Automatic deletion after period

Billing Records #

Retention Duration: 10 years
Purpose: Legal accounting requirements
Compliance: Tax law obligations

Support Communications #

Retention Duration: 2 years following final interaction
Purpose: Service continuity and quality assurance
Disposal: Automated archival process

Active License Data #

Retention Duration: Duration of license validity
Extended Retention: Available upon user request
Deletion: Upon account closure or explicit request

No Commercial Exploitation:

Your data is never sold, rented, leased, or commercially traded.

Limited Sharing Scenarios:

Trusted Service Providers #

Secure hosting infrastructure partners
Email communication services (encrypted)
Payment processing platforms (PCI-DSS certified)
Analytics providers (anonymized data only)

Service Provider Requirements:

Contractual data protection obligations
GDPR compliance certification
Security standards adherence
Limited purpose access only

Legal Authorities #

Competent legal authorities when legally required
Law enforcement pursuant to valid legal orders
Regulatory bodies as mandated by law
Court orders and legal processes

Disclosure Principles:

Minimum necessary information
Proper legal authorization required
User notification when legally permitted
Challenge inappropriate requests

8. International Data Transfers #

Geographic Data Processing:

Primary data storage and processing occurs within Switzerland and the European Union.

Extra-EEA Transfers:

When data transfer outside the European Economic Area becomes necessary:

Protection Mechanisms:

Standard Contractual Clauses (SCCs) implementation
Adequacy decisions compliance
Appropriate safeguards establishment
Data subject rights preservation

Transfer Safeguards:

Encryption in transit and at rest
Contractual protection obligations
Regular compliance audits
Impact assessments

9. Data Security #

Comprehensive Protection Measures:

Encryption & Transport Security #

SSL/TLS encryption for all data transmissions
End-to-end encryption for sensitive communications
Encrypted data storage
Secure key management

Network Security #

Enterprise-grade firewall protection
Intrusion detection and prevention systems
DDoS mitigation measures
Network segmentation

Access Controls #

Role-based access restrictions
Multi-factor authentication requirements
Least privilege principle enforcement
Personnel limited to authorized staff exclusively

Operational Security #

Daily automated backup procedures
Geographic redundancy and failover
Disaster recovery protocols
Regular security audits and penetration testing

Physical Security #

Secure data center facilities
24/7 physical monitoring
Environmental controls
Restricted facility access

Comprehensive User Rights:

Right to Access #

Request comprehensive information about personal data we maintain, including:

Data categories processed
Processing purposes
Recipient information
Retention periods

Right to Rectification #

Correct inaccurate or incomplete personal information:

Update outdated details
Complete missing information
Amend incorrect records

Right to Erasure #

Request deletion of personal data when:

No longer necessary for original purpose
Consent withdrawn
Objection to processing
Unlawful processing occurred

Right to Restriction #

Limit data processing in specific circumstances:

Accuracy contested
Processing unlawful but deletion opposed
Data no longer needed but required for legal claims
Objection pending verification

Right to Data Portability #

Receive personal data in structured, machine-readable format:

Common electronic formats
Direct transmission to another controller (where feasible)
Your own records and archives

Right to Object #

Refuse certain data processing activities:

Marketing communications (absolute right)
Processing based on legitimate interests
Automated decision-making
Profiling activities

Exercising Your Rights:

📩 Contact: contact@aiseomatic.com

Response Timeline: Within 30 days of verified request

Verification Required: Identity confirmation for security

Free of Charge: No fees for legitimate requests

Appeal Process: Contact supervisory authority if unsatisfied

11. Cookies #

Privacy-Respectful Cookie Usage:

No Advertising Tracking #

AISEOmatic does not deploy advertising cookies or third-party marketing trackers.

Essential Technical Cookies Only #

WordPress Administrative Sessions:

Purpose: Maintain authenticated admin access
Type: Session cookie (strictly necessary)
Duration: Expires upon logout
Data: Session identifier only

Plugin Configuration:

Purpose: Store user preferences and settings
Type: Functional cookie
Duration: Persistent until manually cleared
Data: Configuration preferences

User Control:

Browser-level cookie management
Plugin settings panel controls
Clear cookie options
Opt-out capabilities

No Consent Required: Strictly necessary cookies only (GDPR Article 6(1)(f))

12. Changes to this Policy #

Policy Updates:

This Privacy Policy may be revised periodically to reflect:

Legal requirement changes
Service enhancements
New feature implementations
Best practice evolution

Notification Process:

Updated policy posted on official website
Clear “Last Updated” date indication
Material changes communicated via email
Previous version archive available

User Responsibility: Regular policy review recommended to remain informed of current practices.

Continued Use: Ongoing service usage after policy updates constitutes acceptance of revised terms.

Contact Information #

Privacy Questions: contact@aiseomatic.com

Data Subject Requests: contact@aiseomatic.com

Security Concerns: contact@aiseomatic.com

Response Commitment: All inquiries addressed within 48 hours

📅 Last Updated: December 13, 2025

Policy Version: 2.0

This Privacy Policy constitutes a binding agreement between AISEOmatic and users regarding personal data processing. Your use of AISEOmatic confirms you have read, understood, and agreed to this policy in its entirety.